Should a purchase disappoint items can come back within 10 days of delivery . What follows is exactly how it works.

What qualifies

The return stands where the item is unused and the box, fittings and invoice are all returned.

• Untouched — the state it arrived in
• All original packaging, labels and small parts
• The invoice included

Outside the policy

• Anything broken after it arrived, whether by use or assembly
• Claims made beyond 10 days from delivery
• Returns missing their packaging, parts or accessories
• Clearance items marked non-returnable on their product page

Exchanges

We do not offer a direct exchange. Return the item for a refund and place a fresh order for the one you want — that way you are not waiting on our stock to line up with your return.

Return postage

We fund the return whenever the problem is ours . The 48-hour report and the unboxing video are all we need.

If you simply changed your mind, the return courier is your cost — there is no restocking fee either way.

Refunds

After the return arrives and we have inspected it we process the refund inside 7 business days ; the route is the same one you paid on — UPI to UPI, bank transfer for cash orders.

Your bank may take another day or two to show the credit . We cannot speed that part up.

Starting a return

Email [email protected]. If you would rather speak to someone, call +91 8269555445. Quote the order number, describe the issue, and attach unboxing footage for any damage claim We come back with the return address and what happens next.